As businesses think about how to engage customers with mobile business apps, it is best to start with a targeted scope. Rather than trying to introduce several mobile apps for business at once, a better choice is to focus on developing a limited number of them and making sure that they are working well before expanding the program. This way, you can determine what is working with your target audience, what is not, and adjust it before building more features or new apps.
One of the key features that you will want to keep in mind when developing mobile apps for business is that mobile users likely have an even shorter attention span than desktop computer users. Efficiency is important here, and you will want to make sure that your mobile app presents information quickly and clearly to increase the overall customer experience and usability.
As mobile phone owners become more sophisticated in using these devices, they come to expect that their experience will be a personalized one. The mobile apps your company is developing should have the capability to learn user preferences without the user having to set preferences.
When designing mobile business apps, make sure that you are designing them to be a good fit for the user's device. If the app is going to be used with an iPhone or Android based phone, it should work well with a touch screen. Blackberry owners routinely use keypads and trackballs with their devices, and mobile apps for them should incorporate these input options.